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Privacy Policy

Staff Responsibility

SNN staff will take reasonable steps to ensure patients understand the information that is being collected and the reasons for why the information is being collected. Staff will also explain to the patients how the information is used or disclosed and obtain the necessary consent to acquire this information. There are specific practice procedures for access and correction of information as well as responding to complaints of information breaches.

Patient Consent

The practice will only use the personal information provided by the patient for the purpose stipulated in the consent. Additional consent will be sought from the the patient if the personal information collected is to be used for any other purpose.

Collection of Information as part of the provision of the clinical services to the patient. Collected personal information will include patients names, addresses, contact details, Medicare number (where available for identification and claiming purposes), healthcare identifiers and clinical information including details regarding the history, physical examination, investigations as well as the neurologists opinion and management plan.

The Practice holds all personal information securely in electronic format. The Practice will not disclose personal information to any third party other than in the course or providing medical services unless prior full disclosure to the patient and recipient has occurred.

Exceptions to disclose with patient consent where the information is:

  • required by law

  • necessary to lessen or prevent a serious threat to a patient's life, health or saftey or public health and saftey

  • when it is impractical to obtain the patient's consent

  • to assist in locating a missing person

  • to establish, exercise or defend an equitable claim

  • for the purpose of a confidential dispute resolution process

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